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Internet-Powered Home Monitoring
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Frequently Asked Questions
Q. Can Homewatch Networks be used without a PC?
A. Yes. The Homewatch Networks smart sensor plugs into any home network connection.
Q. Can I see Homewatch Networks information about my home on a BlackBerry or iPhone?
A. Yes, Homewatch Networks graphs and climate status for your home are viewable on any browser-ready device.
Q. Does the Homewatch Networks smart sensor require any special expertise to install?
A. No. The smart sensor is designed to be connected with no technical experience.
Q. What kind of Internet
service do I need in my home?
A. Any broadband (always on) network service except dial up that you normally connect your
PC to when you read email or use the Internet.
Q. What are some examples of Internet services that Homewatch Networks is compatible with?
A. All broadband (Always on) Internet services are suitable: DSL, cable modem, satellite
Internet broadband, fiber optics like FIOS and others.
Q. How much Internet network
capacity will the Homewatch Networks smart sensor use? Will it impact other uses
of the Internet in my home?
A. The Homewatch Networks smart sensor sends a small message (every few minutes)
with climate data from your home to your personal web account. No other uses of
the Internet in your home will be slowed in any noticeable way.
Q. I use Wi-Fi (wireless) on my laptop at home. Does the Homewatch Networks smart
sensor work with Wi-Fi (wireless) homenetworks?
A. Not directly, the smart sensor connects to your home's Internet service with
an Ethernet cable. Wi-Fi (wireless) home routers will have spare Ethernet
connections that the smart sensor can use. Please refer to the
Networking
Tips on the Support
page for more details.
Q. Is Homewatch just usable to help prevent mold?
A. No. Homewatch can also be used in ski houses, basements, or any other situation where pipes could
freeze or moisture could accumulate unnoticed.
Q. Can I move the Homewatch Networks smart sensor to another location?
A. Yes. As long as that location has a network connection and Internet service.
The smart sensor will send interior climate results to your personal web account
no matter where it is located.
Q. Can I use this service outside the United States?
A. The Homewatch Networks smart sensor and subscription service are intended and
provide warranty for use only within the USA and Canada at this time. We take regulatory,
safety and networking regulations very seriously (see statement)
and cannot condone use outside the USA and Canada. We may ship to
Canada in the near term if there is sufficient interest.